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Supplier General Quality Requirements

TSP General Quality Requirements Rev. 4.5

  1. Provider is responsible for verification that they control and are working to the appropriate revision of all technical data, process requirements, inspection/verification instructions and documents as referenced in the contract and SOW.
  2. Provider, when applicable, shall only use customer designated or approved external providers, including special process sources.
  3. Production and inspection records from contract performance shall be retained for a minimum of eleven (11) years or as defined by the contract. Records shall be made available to Tri-State Plastics or it’s designee upon request. Disposition of records is to be in accordance with document markings and restrictions. All disposition of documentation must be sufficient to ensure the destruction of information contained within and must be adequate to the  type of media (i.e. permanent delete for electronic records and shred or burn for paper documents.)
  4. Provider shall be responsible for the quality of all products purchased from their providers including providers designated by Tri-State Plastics.
  5. Provider agrees to provide right of access to all facilities to Tri-State Plastics, their customer, and regulatory authorities at any level of supply chain used in fulfillment of the contract and all applicable records. Providers will be periodically reviewed for on-time delivery, product conformity, and proper documentation. Tri-State Plastic may issue Corrective Actions against any provider for above issues.
  6. Provider shall provide Tri-State Plastics with product samples, first article inspection reports (FAI), and certificates of conformance consistent with contract and SOW requirements.
  7. Provider shall notify Tri-State Plastics of non-conforming product or material and arrange for Tri-State Plastics approval/disapproval as appropriate.
  8. Provider shall notify Tri-State Plastics when the provider intends to make changes in product and/or process, changes of providers, changes of manufacturing facility location and obtain approval from Tri-State plastics.
  9. Provider shall flow down to their sub-tier providers all applicable requirements including key characteristics, right of access, and records retention as required by the contract.
  10. Provider shall maintain a record of evidence that all required processes and inspections have been completed as planned consistent with contract requirements and SOW.
  11. Provider shall maintain identification of product and provide product traceability consistent with contract and SOW requirements.
  12. Provider preservation of product shall also include, where applicable, and consistent with the contract and SOW, product specifications and/or applicable regulations provisions for:
    1. Cleaning;
    2. Prevention, detection and removal of foreign objects and debris (FOD);
    3. Special handling of special products;
    4. Marking and labeling including safety warnings;
    5. Shelf life control and stock rotation
    6. Special handling of hazardous materials
  13. Provider shall ensure that all documents required by the contract and SOW accompany the product, are present at time of delivery and are protected against loss and deterioration.
  14. Special Process providers shall maintain all inspection instruments in a state of current calibration. Calibration records shall verify that instrument calibrations are traceable to NIST or other recognized calibration standards.
  15. Key characteristics shall be monitored and controlled when identified by the contract or SOW.
  16. Provider shall clearly mark and segregate non-conforming product and notify Tri-State Plastics for disposition as appropriate.
  17. Provider shall perform root cause analysis and provide corrective action for non-conformances when requested by Tri-State Plastics.
  18. Provider shall complete all DO and DX Defense Priorities and Allocations System (DPAS) rated orders in an expedited schedule.
  19. Counterfeit Part Prevention (applicable to aerospace items/work only): Work consists of those parts delivered under the contract that are the lowest level of separately identifiable items (e.g. articles,components, goods, and assemblies). Counterfeit work means work that is or contains items misrepresented as having been designed and/or produced under an approved system or other acceptable method. The term also includes approved work that has reached a design life limit or has been damaged beyond possible repair, but is altered and misrepresented as acceptable.

    Provider agrees and shall ensure that counterfeit work is not delivered to Tri-State Plastics by using the following Standards AS6174 and AS5553.

    Provider shall only purchase products to be delivered or incorporated as work to Tri-State Plastics directly from the Original Component/Equipment Manufacturer of through OCM/OEM authorized distributor chain. Work shall not be acquired from independent distributors or brokers unless approved in advance by Tri-Sate Plastics. Tri-State Plastics will ensure that the independent distributor or broker is acceptable to their relevant aerospace customer.

    Provider shall immediately notify Tri-State Plastics with the pertinent facts when provider becomes aware or suspects that it has furnished counterfeit work. When requested by Tri-State Plastics, the provider shall provide the applicable provider documentation that authenticates traceability of the affected items.

    Provider shall include all paragraphs under Counterfeit Part Prevention section in all lower tier subcontracts.

  20. Tri-State Plastics Inc. providers should give consideration to implementing a quality management system to insure integrity of the products they provide. Provider considerations should also include: conformity of the product to all specifications, intended safety aspects of the product when applicable, employing competent, qualified and trained persons, and the importance of ethical behavior.